I had a great stay at this upscale hotel in a beautiful suburb. The location was convenient, with free shuttles to and from downtown, saving me money on taxis. The staff were attentive and helpful, especially the housekeeping ladies who kept my room impeccably clean. The complimentary breakfast at the restaurant was delicious, and the cafe de olla provided a taste of local flavor. The pool and jungle gym were perfect for my kids to enjoy. this place provided enhanced comfort and quality services.

I highly recommend this hotel to family and friends.

The hotel was nice and looks to once have been a very upscale hotel. It is a bit older now but the maids did a good job of cleaning the rooms. The restaurant and the restaurant staff were very nice. Food was good.

The desk staff did not seem able to take messages and relay them to the guest. I personally did not get a number of messages that were left for me. The hotel serves a lot of groups and is unable to get guidelines for conduct (noise) that keeps other guest up most of the night.

Horrible! The staff would never give me my phone messages, were very rude, would not control the all night partying of over guests which kept me up all night.

Complimentary shuttles to downtown with great savings on taxis. Helpful housekeeping ladies and friendly staff. Enjoyed free cafe de olla and water. Kids loved the pool and jungle gym. Bell hop gave excellent tlayudas nearby recommendation.

The hotel I stayed at during my business trip was a great value for the price. The room was clean and well-maintained, and the complimentary Wi-Fi was a nice bonus. The location was ideal, with restaurants and shops just a short walk away. I appreciated the complimentary breakfast and the friendly staff who made my stay feel like home.

That the walls were thin and I could hear my neighbor's TV, but that's a minor complaint compared to the overall positive experience. I also wished the pool was quieter and less crowded during the day.

Beautiful Scenic Location with Amazing Views

During our week-long stay at this 4-star hotel, we were captivated by the breathtaking views of the valleys and the refreshing mild breezes. Located in an affluent neighborhood just 20 minutes from downtown, it offered a tranquil escape from the city center's traffic and noise.

The attentive and professional wait staff always provided prompt and accommodating service. Although it was helpful to speak some Spanish, they were patient and understanding with those who didn't speak the language fluently.

Clean housekeeping staff, friendly complimentary shuttle, great breakfast, free cafe de olla, kids' pool & jungle gym.

There was nothing I didn't like.

I enjoyed my stay at this hotel. The cleanliness was top-notch, with the housekeeping ladies ensuring everything was spotless. The hotel facilities were impressive, especially the pool and jungle gym for the kids. The complimentary shuttle service provided convenient transportation to and from the downtown area, saving me money on taxis. The location was peaceful and quiet during the day, allowing for a relaxing stay. The staff, although not fluent in English, were kind and attentive, always willing to help.

No negatives from this place.

I really felt like I got my money's worth at this hotel. The room was great and the value for the price was excellent. The location was perfect for me, being in an upscale suburb but with free shuttles to downtown. The staff treated me well and I especially appreciated the helpfulness of the housekeeping ladies.

The hotel breakfast menu could use some improvement.

During my Christmas stay at this hotel, I was pleased with a few key aspects. the hotel had a lovely pool area where I could relax and unwind. It was peaceful and quiet, allowing me to enjoy some downtime during my vacation. Secondly, the rooms were equipped with flat-screen TVs and free wireless, which was a bonus for me as I enjoy staying connected. Additionally, the hotel's location, although not in the city center, offered a more peaceful and serene environment, away from the hustle and bustle. I enjoyed the tranquility and the beautiful views that the affluent neighborhood provided.

There were a few aspects of the hotel that I did not particularly like. the walls of the rooms were quite thin, and I could hear the TV from my neighbors.

The hotel is located in an upscale suburb of the city, close enough to everything. They offer free shuttles to and from downtown, which was very convenient. The complimentary breakfast provided through our reservation was great, and the restaurant staff was superb. The cleanliness of the hotel and the helpfulness of the housekeeping ladies were top-notch.

Hard to think of anything negative.

We got great value for our money with a comfortable bed and a room that was just the right temperature. The hotel's location in an upscale suburb was convenient, and the free shuttles to downtown saved us money on taxis. The complimentary breakfast was delicious, and the restaurant staff was exceptional. The free cafe de olla and water were a nice touch, and our kids loved the pool and jungle gym. The bell hop gave us a fantastic recommendation for nearby tlayudas.

The only thing that could have made breakfast better was improving the quality of the hotel food.

We loved the hotel's location in an upscale and peaceful residential area, far away from the hustle and bustle of the city center, yet close enough to everything. The hotel offered free shuttles to and from downtown, which was very convenient and saved us a lot of money on taxi fares. The hotel facilities were excellent, including a pool and a jungle gym for the kids. The staff was friendly and attentive, and the complimentary breakfast was delicious. we were impressed by the cleanliness of the hotel and the helpfulness of the housekeeping ladies.

Nothing all good.

We had a wonderful stay at this hotel in Oaxaca. The rooms were clean and had a comfortable bed. The hotel offered a lovely pool area where we could relax and unwind. We also enjoyed the free wireless internet and the working air conditioners in the room. The hotel restaurant had delicious food at a reasonable price. We found the location to be convenient, with taxis easily accessible and a short drive to the city center. we highly recommend this hotel for a pleasant stay in Oaxaca.

The breakfast buffet was delicious and the pool area was lovely. The hotel also had free Wi-Fi, which was a great perk. It was located in a quiet area outside of the city center, which was nice for a peaceful weekend retreat.

The staff was not very helpful and seemed uninterested in assisting us. The room was a bit dated and could have been cleaner.